Terrible USB3 cable

I’ve been using my 1T for a few months. although i appreciate it’s storage size, the cable isn’t very good. The connections are too loose. it’s either slipping out of my laptop, or slipping out of the drive itself. I would recommend a tighter connection. I fear the drive is going to break apart on one of these ‘slips’. The casing has already cracked a bit. Any suggestions?  I guess I could just tape the cables to the drive, and my laptop, but that would defeat the portability.

If the drive is still in warranty contact WD and they’ll send you a new cable.

Joe

1 Like

Thanks!  I actually did contact WD but they made no mention of sending me a cable.  I guess I should just ask!  Thanks again.

I wasnt sure where or how to post a new message, so sorry everyone.

My problem is that when I plug my WD Elements (1Gig) into my computer it deletes any trace of my USB Wireless Adaptor and I have to re-install it again after using the drive. I have XP with SP3.

Any ideas how I can get around this most annoying problem?

Many thanks in advance and sorry about my “Lost Post”

Hi!

**Have you tried to use both devices in another computer to determine that is not you computer the problem???

**Have your tried to use a different usb cable for your external hard drive?

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