I ordered a 1T MAC My Book on 5/6 direct from the WD store.
After 10 days of order processing I inquired where’s my order. Here’s what WD said on 5/17:
My name is [Edited].
The current status of your order is “backordered”.
This mean the item is out of stock. We’re expecting to re-stock during this week. As soon as the
item is back in stock, the WD Warehouse is going to process shipping for your order.
Unfortunately, I can’t give a date when this package is going to ship.
It is now 6/7 and my order still hasn’t shipped after 30 days of processing and there’s no update from WD.
This is absolutely the worst online experience I’ve ever had. How can the actual manufacturer be so clueless as to product status!!!