Stuck on "connecting to virtual disk service..." in disk management

I just did a fresh install of Windows 7 Ultimate on my laptop due to many problems…one being that I couldn’t open the external hd after I had unplugged it and replugged it in.

After the fresh install of Windows 7, when I open computer menu, it shows the external hd, but it has no info about the storage space left on it like the other drives in computer menu, and the green bar at the top loads endlessly.

In Device Manager, it shows up and I updated the drive and it said I already had the latest driver.

When I tried to uninstall through Device Manager, once again, it gets hung up on the uninstall endlessly.

When I go to computer management and click on disk management, there is nothing in the menu, but at the bottom, it says “connecting to virtual disk service…” endlessly.

Also, I can’t access system restore nor install applications that require restore points…when I unplug the drive, I have no problems after a restart.

I have had this hd for little over 2 years now, and this is the first time I’ve had a problem with it.

Is it because I have a 1.5 tb external hd that’s nearly full, and it’s just going to take a long time to load…I’ve had it on for a few hours but to no avail.

Strangely, I tried the external hd on a friend’s Mac laptop and it opened up fine…I didin’t even know these hd were compatible with both pc and mac.

Since it opened up on a Mac, I’m assuming it’s my laptop.

Hi, have you tried connecting the hard drive to another Windows PC, to see if the same problem happens? Since the hard drive is recognized when connected to a Mac, you can try running a test using Disk Utility. Check the link below for more information. 

How to test a drive for defects or problems on a Mac

Hi,

As a recommendation, make sure that your computer have the latest updates available.

With the drive unplug, unistall the drivers and install that again.