HI, I have experienced this issue while on win 7 and now the same on win 10. Plugged in, the external HDD ( [WDBKXH5000ASL-NESN](WD 2TB My Passport Essential External Hard Drive USB 3.0 Model WDBY8L0020BBL-NESN Blue - Newegg.com “WD My Passport 500GB USB 3.0 2.5” External Hard Drive WDBKXH5000ASL-NESN")) light flashes and you can feel the drive spinning. It does not show in my computer/pc, but shows in device manager ( ID’s 'vid1058 pid0748). Ive found workarounds for other operating systems, but have had no luck doing it in win 10. I don’t think the drive iteself is faulty it appears to be working and is clearly working if its showing up in device manager. Looking for any help I can get to get this thing recognized and accessible.
Welcome to the Community.
What have you tried so far? And is the hard drive listed within Disk Management as opposed to the Device Manager?
