# Stuck in Preparing backup for over an hour

**URL:** <https://forums.sandisk.com/t/stuck-in-preparing-backup-for-over-an-hour/391140>\
**Category:** External SSD for macOS\
**Created:** [November 15, 2017, 3:02pm UTC](https://forums.sandisk.com/t/stuck-in-preparing-backup-for-over-an-hour/391140 "2017-11-15T15:02:33Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![bigalwood](https://sea2.discourse-cdn.com/sandisk/user_avatar/forums.sandisk.com/bigalwood/32/64788_2.png) [@bigalwood](https://forums.sandisk.com/u/bigalwood)\
**Post date:** [November 15, 2017, 3:02pm UTC](https://forums.sandisk.com/t/stuck-in-preparing-backup-for-over-an-hour/391140/1 "2017-11-15T15:02:33Z")

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I have a WD Elements that I purchased at an Apple store for backing up my MacBook. I have used it once a couple of months ago and it worked fine.

However, I am trying to back up my computer today and it’s been stuck in “preparing backup” for over an hour.  
I am so frustrated with the whole “external harddrive” issue. I’ve had 4 of them fail on me in the last year.