I have a Fuze 4GB that I purchased last year and didn’t get around to trying to use it for about 2 months. I plugged it into my mac, got a white screen, and have never gotten a xxxxx thing to work! By the time I took it out of the box my warranty was up.
I hate to throw out something I never used.
I have one laptop PC now so today I decided to try and just reboot everything on the FUZE. I installed the firmware updater. I have done the reset by holding the power slider up for 30 seconds multiple times- white screen has not changed at all. Since I’ve never used it I can’t even navigate my way through this thing blindly. Is there any hope? I’ve seen so many posts on this white screen issue I’m surprised there isn’t a script I could run.
I have the original disc. It seems to only be a Rhapsody install. I did install Rhapsody, but I’m pretty sure that’s just for getting music and won’t have any software fixes for me. Isn’t it possible to use the Fuze without Rhapsody?
How can I be sure I’ve wiped everything clean and started from scratch.