[SOLVED] Epson Scanner Not Connecting

In the modern era, Epson printers are certainly one of the most credible and efficient companions. They are well-renowned for fulfilling all of your printing needs. But like other technological devices available, it can also cause you several issues. One of the maddening issues that you may have to suffer from is - the " Epson scanner not connecting ".

Epson printers are undoubtedly highly preferred by professionals. These devices stand out in the queue of top-notch printing devices. Their printing performance and printing quality are outstanding.

Do you want to get back your printer and run smoothly? If so, we have got you covered. Once you delve into the information given in this blog post, you will surely be able to resolve connectivity issues related to it. What are you waiting for? Are you not excited to get hassle-free prints? If so, let’s move ahead and walk through the key details mentioned!

Epson Scanner not Connecting: Why?

There is not merely a single factor responsible for the Epson scanner not connecting issue. Rather, there are several factors that cause such connectivity issues. If you are not aware of these factors that may let you tolerate the annoying connectivity errors, you have to continue reading.

Once you dig a little deeper into this section, you will get information about why this issue occurs. Let’s have a glance at the list of the potential causes of this unwanted issue.

Driver Issues:

If the scanner drivers are outdated, corrupted, or incompatible, it may prevent the scanner from connecting to the computer properly. As a result, you may have to deal with an Epson scanner not connecting issue.

Connection Problems:

There can be several issues with the USB or network connection. It can prevent the scanner from connecting.

Scanner Settings:

Suppose, the scanner settings or configurations are incorrect, it may cause several connectivity issues for you.

Software Conflicts:

In case, there are several of your devices that have conflicts with other software or applications that you have installed on your computer device. It may lead to a range of interferences with the scanner’s connection.

Firewall/Antivirus Blocking:

Due to the Firewall or antivirus software, your scanner’s communication with your computer device may be blocked.

Scanner Hardware Issues:

You may have to deal with hardware issues with your scanner. These issues can be a malfunctioning USB port or scanner constituents. As a result, your device may not be connected properly.

Operating System Compatibility:

Sometimes, there can be a few compatibility issues with your operating system. It can surely affect the scanner’s connection. As an outcome, you have to get annoyed because of the Epson scanner not connecting problem.

Scanner Firmware Update:

If your scanner’s firmware is outdated, you may have to face several connectivity issues.

Tips And Tricks For Fixing Epson Scanner Not Connecting Error

Have you got frustrated because of the unwanted Epson Scanner Not Connecting error? Really? Well, it will be better for you to familiarize yourself with reliable solutions to tackle this situation.

So why are you wasting your time on rubbish things? All you need to do is to have an overview of the trustworthy troubleshooting methods that we have outlined in this section. Let’s jump on these solutions and eliminate the burden!

Check Physical Connections:

At the beginning of the troubleshooting procedure, you need to make sure that the scanner is properly connected to the computer. If it is connected via a USB cable, check if it is not defective or damaged. In case the USB cable is loose, you need to plug it in carefully once again.

Restart Devices:

In the next step, it is suggested to restart both your scanner and the computer. It will surely be beneficial for you, as just with a simple restart you can resolve temporary glitches or communication errors as well.

Update Scanner Drivers:

Now, you also need to cross-check that you have already installed the latest drivers on your computer. For this, you can visit the Epson official website. Later on, you can download and install the latest drives that are perfectly compatible with your scanner model.

Check Scanner Settings:

To escape from the Epson scanner not connecting problem, you need to verify whether the scanner settings are properly configured or not. These settings can include - the connection mode ( USB or network). In case, you feel the requirement, you can adjust the settings.

Run Troubleshooters:

In the next troubleshooting method, it would be best for you to utilize built-in troubleshooting tools on your computer device. It will be helpful to you in diagnosing as well as fixing scanner connection issues.

If you are a Windows user, you can use the “Troubleshoot” feature in the Control Panel. On the other hand, being a Mac user, it will be better for you to use the “Printers & Scanners” troubleshooting tool as per the preferences of your system.

Disable Firewall/Antivirus:

To get rid of the Epson scanner not connecting issue, you can temporarily disable the firewall on your computer device. You can also think about disabling the antivirus software on your computer device. Next, confirm if the scanner connects successfully or not. So, you need to be conscious of all of the security software that may block the scanner’s communication.

Check for Firmware Updates:

You also need to be sure that the scanner firmware is up-to-date. For this, you can verify as well as install if there is any firmware update available for your scanner.

Try Another Computer:

If it is possible for you, you can think about connecting the scanner to another computer device. It will be helpful to you, to check if the issue still persists or not. It will help you determine that the problem is with your scanner or the computer.

Reset Scanner:

Are you feeling frustrated because the Epson scanner not connecting issue? If so, you can perform a factory reset on the scanner to be able to reset it to its default settings. For this, you can also refer to your scanner’s user manual.

This way, you can easily be aware of the instructions that will allow you to perform a reset. Finally, you can get back your printer and run it smoothly.

Contact Epson Support:

As a last resort, you can contact Epson customer support, in case you are feeling discouraged because of the failure of the troubleshooting steps given above. This is the way that will assist you in knowing the additional troubleshooting steps. Besides, you can also be able to arrange servicing or repair your scanner if there is a need.


In short, the information that we have given in this blog post will help you to fix the “Epson scanner not connecting” issues promptly. So, in case your device is refusing to connect to any of your operating systems, you can follow the steps given. This way, you can resolve all potential issues concerned with your Epson printer.