Software for loading songs

We got the Sansa M230 about a year ago for my daughter.  When she grew tired of her songs she gave it to her dad to change the songs.  He kept it there until recently (she’s just 9 - so she wasn’t too concerned).  Well, something happened and he is unable to load the songs. The mini disk she got with the player was broken within a few weeks after she got the device.  I thought I had the software on my pc, and I can’t find it … is there a place where we can download a version of the software from the internet (or this website) so that I can get some songs on her player for her?

there is no software for you to download to get it working, its plug and play.

what happens that stops you guys from loading songs onto the player? any errors or anything like that?

I have the same problem.  I plug in the M230 and get the error message:

Problem installing this hardware, MTP Device.  An error occured during the installation of the device.  The required section was not found in the INF.

What do I do now?

does all this happen in MSC mode as well?