Way to GO, Sansa! Nothing like spitting in the face of your cadre of core enthusiasts — the folks responsible for the VAST majority of the word of mouth advertising that we ALL know is worth FAR more than any amount of agency produced paid tout-ware.
Yeah, stunningly BRILLIANT move, offending the millions of people who’ve made the Clip a world-beater in the sales department – the people who raised this company out of the terribly overloaded PMP commodity market.
I could not think of a more effective way of leveraging an unimaginable amount of free advertising if I tried.
The thing is… and I don’t now how to break it to you boys… it ain’t quite likely to be free “good” advertising.
I know, I know… it’s in vogue for corporations to make commitments to their base of most dedicated customers, and then take the proverbial dump in their lunchplate, simply because the beancounters tell you you’ll save a nickel.
Once again, I don’t know how to break this to you, but there’s a reason that beancounters spend their lives counting beans, rather than PRODUCING them.
Y’all just “holed your hull” if you ask me.
So, from what I read in that other thread, you made a comittment to fix the firmware in the Classic Clip (IMO a MUCH sweeter form-factor than the new “Playskool Style” beast), and then, a few months later, you delivered the classic “too bad, so sad” message.
So, I’m going to make YOU a comittment: If I purchase ANY further products manufactured by your company, they will be either USED, or REFURBISHED (by a third party).
In short, YOU will not receive ONE MORE PENNY from me, until such time as you HONOR your comittment to SUPPORT this product that you CONTINUE to sell.
I am not going to piss around with class-action lawsuits or petition drives, nor am I going to go out of my way to provide the aforementioned “free advertising” – I am old, and in poor health, and I have a life.
I, on the other hand, CAN promise you that I will NOT continue giving the free advertising that I HAVE been giving. I don’t know how many units I am personally responsible for having sold due to my enthusiastic “free-lance evangelism” – but whatever that number was in the past, it’s goiing to be ZERO from this point forth.
My life is too short to NOT reciprocate with the same sort of treatment I receive at the hands of huge corporations that have redefined the concept of “honor.”
I had thought that Sandisk was a Japanese company – but clearly, they have learned how to behave like an American corporation. A pity. Remember the sad estate of the American auto industry back in the 1970s, when the Japanese carmakers cleaned their clocks? Well, it looks like Sansa is bucking to become the Ford Motor Company of PMP devices.
OK, can anyone point me in the direction of the “Toyota of PMPs”?
This is just so insanely surreal… crapping on their flagship product – the one that made their reputation as THE one to beat in their category – while it’s still selling in the stores – on the shabbiest of pretexts, AFTER telling us suckers that you WOULD be coming out with another firmware that addressed the shortcomings.
What WAS that “promise” anyway? Some nimrod’s idea for how to clear out the remaining stock? Tell us you WILL take care of the problems, so that we’ll run out and buy them, confident in the assurance that you WILL be fixing the firmware any day now?