I hooked the cord to my USB drive and the other end to my device and the device turns on with ‘Connected’ on the screen. However, I go to convert a video, and even though it converts well, the video can’t be sent to my device because the program tells me that the device is not plugged in. But it is. Any thoughts?
Does the SMC show that the icons for your player is active, not greyed out? You might try switching the player to MSC mode in Settings > System Settings > USB Mode.