When I try to open MyBook using Smartware it just stays open for a second with a message and then closes so I cannot access Mybook. What can I do?
Herman J
What’s the message?
Bill,
Western Digital’s part where does not open and the error message disappears too fast to be read.
The article below will give you some basic troubleshooting tips. Also, if the drive doesn’t show up in Computer, but shows up in disk management, it’s possible that the drive may have corrupted files.
