Smartware backup multiple users on same pc

I’ve been playing around with WD Smartware for a good few hours now but can’t seem to figure out how to achieve this. I have 4 users and 3 laptops and use continuous file backups for everyone. Each user has their own share WD My Cloud and content back up from their pc user account goes to their share. User 2 and 3 use laptop 2, user 2 set up and working fine but when I try to set up back up for user 3 on same laptop to go their own share, click device to login on Smartware is far as I go. Is this a bug or am i doing something wrong?

Hello,

I recommend you contact support directly for assistance with this.

Contact WD