Smartware backed up all my project folders, but not the project FILES inside them!

I used Smartware to set a weekly backup of a large folder full of subfolders containing music project files for a program called Ableton Live.

My first HDD is failing, so I decided to retrieve the backed up folders/files on a separate drive, and the entire folder structure is intact with many random files but NONE of the actual important files I needed, just mostly empty folders!

What the **bleep** do I do?

Welcome to the Community.

Which version of WD SmartWare do you run? Are the files available within the backup folder of your WD hard drive ignoring SmartWare?