On installing SecureAccess to my new 128GB stick, SD/WD offers a half-price “upgrade” to the “better” Encryptstick software.
And I purchased it. HOWEVER:
Neither SD/WD nor Encryptstick explain how to “upgrade” from SecureAccess to the “better” Encryptstick software.
Does Encryptstick install over SA?
Does SA have to be removed first (with all the problems that creates)
Does Encryptstick install after SA?
Do they conflict?
Just what is the proceedure?
(Note that SecureAccess is written by Encryptstick as a 3rd party supplier and is not an SD/WD product.
So will SD/WD still stand behind it?)
by the way, I have sent both companies a support request to answer this question and have yet to receive a reply.