# Screen is black on Sansa Clip Zip

**URL:** <https://forums.sandisk.com/t/screen-is-black-on-sansa-clip-zip/28873>\
**Category:** All other MP3 players\
**Created:** [February 1, 2013, 8:50pm UTC](https://forums.sandisk.com/t/screen-is-black-on-sansa-clip-zip/28873 "2013-02-01T20:50:33Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![konacowboy](https://avatars.discourse-cdn.com/v4/letter/k/da6949/32.png) [@konacowboy](https://forums.sandisk.com/u/konacowboy)\
**Post date:** [February 1, 2013, 8:50pm UTC](https://forums.sandisk.com/t/screen-is-black-on-sansa-clip-zip/28873/1 "2013-02-01T20:50:33Z")

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I cannot get the screen on my Clip Zip to illuminate. &nbsp;When I plug it into the computer it recognizes just fine. I can add and removed media as needed however the screen is black both when connected and off connection. &nbsp;Not sure what can be done to resolve this issue.

Thanks!