Sansa Zip

We have been trying to get our new Sansa Zips to show on a Dell Latitude with XP. We have downloaded the CD that came with it, everything we can from Sansa and Microsoft, and nothing will allow the Dell to acknowledge the Sansa. Does anyone know what to try now?

Welcome to the forum!

Try switching your player to MSC mode (Settings > System Settings > USB Mode > MSC). This makes your player seem like any other memory device, like a thumb drive, external hard drive or memory stick and allows for the easiest connections.

You should really post a question like this in the Clip Zip board however. This one is for Announcements from the Admin. or SanDisk to all members. :wink: