Sansa Media Converter won't 'convert'

SanDisk MP3 players User guides | Firmware | Software
1

When I load a video for conversion, I only have the ‘Add’ and ‘Delete’ buttons enabled on the converter. The ‘Convert’ button never appears to do anything.

I also have a triangle with an exclamation mark on the left where I thought my Sansa View would be listed.

The device is definately online with the computer (my ‘G’ drive) and everything else works.

Any thoughts?

2

Under the triangle with the exclamation mark, does it say that your “total available space is 0.0”  ?

As I have yet to put anything on it, I find it interesting that I no longer have any space.

I am (obviously) having the same issue, however I have unfortunately yet to find a solution.

Also interested in responses.

rommie

Message Edited by rommie on 12-27-2007 07:58 PM

3

Dude, I nailed it. I initially (separate Post) had a problem where I couldn’t even get the device to connect (had to switch to MCS mode instead of the default MTP). Once I did that I got into the habit of using that mode and I couldn’t get the Media Converter to work at all. One time I got lazy and just plugged the View into the PC and it loaded it with MTP mode and brought up the option to display the Media Converter…Low and Behold I could actually do a Convert this time. End result, I don’t think ‘Convert’ works in MCS mode…

4

That’s great!

Just one question from the technologically challenged…

What’s MCS and MTP mode?

5

The same problem with software in the box (Rhapsody bestbuy and sansa converter). It doesn’t work.

After trying with these bad programs in the CD, I downloaded from http://www.sandisk.com/driverdownload/drlogin.asp?driverId=184 (more than 87 Gb) but this works perfect.

6

I use ONLY MSC mode. Works ok, but still have off and on problems.

It should work in either mode. If you’re having problems try the newest version as gabher says.