Sansa media converter! Failed?!!! Help please!!

I need some advice. The installation process of my sansa converter is fine but when i try to convert videos and pics to my sansa they say unfinished or failed to write. It detects that my player is hooked up because i can see the picture of the player but it doesnt tell me the memory available or memory used. I reinstalled it about 500 times now. What should i do?!!!

Message Edited by jwarinc on 08-02-2007 06:31 PM

try converting the pics and vids without the player connected. then browse to the output folder and copy and paste the pics to the player.

is your firmware updated? try updating.

Open Media Converter first, THEN attach your player. It should connect and you will be able to see how much space is left and convert your files.

Also make sure that you’re in MTP or playsforsure mode