Hi again, folks.
After a lot of “futzing around” and a call to Sansa “Help” (in India) (who wasted more time & energy and provided no help at all), I was able to solve the dilemma about GREYED OUT CONVERT BUTTON on Sansa Media Converter *simply* by plugging in the Fuze (via USB cable) to my computer. As soon as I plugged in the Fuze, the Convert button “lit up,” enabling the conversion of files to Sansa-readable format. This was on a VISTA machine.
Good luck to those of you struggling to make sense of Sansa’s software. Sansa *really* needs to UPDATE and CORRECT its software, because end-users should not have to struggle for days on end, just to get a program function like the Convert button to work!
Further, it seems risky and sloppy for Sansa software and the Fuze to require you to plug the Fuze into your computer before it will convert a file, because AS SOON AS it converted, it also WROTE the file to my Fuze! That seems rather presumptuous and risky. I was expecting the program to convert the file and allow me to save to my hard drive first, so I could verify that it was what I wanted, before it went ahead and wrote the file to my Fuze, without asking me first.
Oh well, at least the software now works (sort of).
BTW, after all that hassle, the video that got converted and written to my Fuze is so TINY that I probably won’t bother to put additional videos on the Fuze. Not worth the bother, since it is hardly legible…
Good luck, folks. Enjoy Sanza’s music capabilities–which is where it really “shines”!