Good luck to those of you struggling to make sense of Sansa’s software. Sansa *really* needs to UPDATE and CORRECT its software, because end-users should not have to struggle for days on end, just to get a program function like the Convert button to work!
I totally agree to that - I have tried several alternative video converters with many different settings now, without any success.
The original SMC software is total crap. The support hotline suggested to use “Any Video Converter Free” as an alternative, but this does not work either. The e200 V2 is definitely the last MP3 player from SanDisk I bought.