I did some searching, and didn’t see any definite information on this problem, or a potential fix. Maybe someone else will have some information, or can point me in the right direction.
I’ve noticed that various songs sometimes show up in the Fuze categorized as “unknown” for the artist. At first, I thought the problem might have been related to the ripping program, so I checked using different ones, and also with using programs like MP3Tag to set the tags.
Turns out, the Sansa seems to be unable to deal with accented characters. If I replace them with “normal” ones (i.e. replacing “é” with “e”) then the Sansa reads it fine. Is this problem going to be fixed with a forthcoming firmware update? Any more info, or anyone found a way to get the information to show up correctly?