I tried sending an e-mail to email@example.com but got no reply. I’ve also tried searching these boards for a problem similar, but I didn’t have any luck. If there is a similar thread, please just point me there.
Here’s what I sent to Sandisk:
I recently (last week or two) purchased a Sansa Fuse (silver 8 GB). After charging it and removing it from the charger, it immediately shows a 94% charge. After a song or two, it’s down in the 80s. I’ve used it and recharged it a few times now, with the same results. Just today, I purposely let it charge down to 10 or 15% and then fully recharged it, with the same results.
When I say “fully recharged”, I mean that the blinking battery indicator stops blinking, indicating that it’s fully charged. As soon as I remove the unit from cable, I can immediately see a sliver of not-fully-charged in the battery indicator.
I’m using Windows XP SP3, I generally charge the unit with a USB port (not a dedicated USB charger), and the firmware on the Fuze is V02.02.26A. I haven’t tried using a microSD card.
I have another Fuze (silver 8GB) that doesn’t behave like this.
Thanks for your help!