# Sansa Fuze is not working

**URL:** <https://forums.sandisk.com/t/sansa-fuze-is-not-working/41426>\
**Category:** Sansa Fuze\
**Created:** [June 27, 2010, 1:40pm UTC](https://forums.sandisk.com/t/sansa-fuze-is-not-working/41426 "2010-06-27T13:40:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![essence5690](https://avatars.discourse-cdn.com/v4/letter/e/94ad74/32.png) [@essence5690](https://forums.sandisk.com/u/essence5690)\
**Post date:** [June 27, 2010, 1:40pm UTC](https://forums.sandisk.com/t/sansa-fuze-is-not-working/41426/1 "2010-06-27T13:40:43Z")

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I was listening to music 2 days ago and suddenly it just froze and shut down. The screen is black, the blue ring won’t light up, and it the computer shows it as an unknown device. I’ve had my fuze since December. Please help me. I have tried to reset the player for 15 secs, 30 secs, all the way up to one minute. I had no success. I have the 8GB silver version 2.

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**Author:** ![tapeworm](https://avatars.discourse-cdn.com/v4/letter/t/ea5d25/32.png) [@tapeworm](https://forums.sandisk.com/u/tapeworm)\
**Post date:** [June 27, 2010, 6:07pm UTC](https://forums.sandisk.com/t/sansa-fuze-is-not-working/41426/2 "2010-06-27T18:07:45Z")

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You might try [this suggestion](https://forums.sandisk.com/sansa/board/message).

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**Author:** ![essence5690](https://avatars.discourse-cdn.com/v4/letter/e/94ad74/32.png) [@essence5690](https://forums.sandisk.com/u/essence5690)\
**Post date:** [June 28, 2010, 3:47am UTC](https://forums.sandisk.com/t/sansa-fuze-is-not-working/41426/3 "2010-06-28T03:47:41Z")

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Thank you so much! This worked