# Sansa Fuze Frozen

**URL:** <https://forums.sandisk.com/t/sansa-fuze-frozen/39573>\
**Category:** Sansa Fuze\
**Created:** [May 21, 2009, 10:42pm UTC](https://forums.sandisk.com/t/sansa-fuze-frozen/39573 "2009-05-21T22:42:29Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![kiley](https://avatars.discourse-cdn.com/v4/letter/k/8c91f0/32.png) [@kiley](https://forums.sandisk.com/u/kiley)\
**Post date:** [May 21, 2009, 10:42pm UTC](https://forums.sandisk.com/t/sansa-fuze-frozen/39573/1 "2009-05-21T22:42:29Z")

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I recently bought a Sansa Fuze 2GB and it worked fine until a little while ago. I was adding music from my laptop and it said there was an error in syncing so I un-plugged the Mp3. Now it’s frozen and just says “Writing” with a blue circle. My battery’s full…if that makes a difference. Can anyone help??? 😢

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**Author:** ![drlucky](https://avatars.discourse-cdn.com/v4/letter/d/d07c76/32.png) [@drlucky](https://forums.sandisk.com/u/drlucky)\
**Post date:** [May 21, 2009, 10:50pm UTC](https://forums.sandisk.com/t/sansa-fuze-frozen/39573/2 "2009-05-21T22:50:58Z")

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slide the power switch up for about 20 sec to reset the fuze

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**Author:** ![kiley](https://avatars.discourse-cdn.com/v4/letter/k/8c91f0/32.png) [@kiley](https://forums.sandisk.com/u/kiley)\
**Post date:** [May 21, 2009, 11:51pm UTC](https://forums.sandisk.com/t/sansa-fuze-frozen/39573/3 "2009-05-21T23:51:42Z")

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Thanks so much!!! It worked!!!

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**Author:** ![donharri](https://avatars.discourse-cdn.com/v4/letter/d/a4c791/32.png) [@donharri](https://forums.sandisk.com/u/donharri)\
**Post date:** [August 31, 2009, 2:05pm UTC](https://forums.sandisk.com/t/sansa-fuze-frozen/39573/4 "2009-08-31T14:05:24Z")

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I just got a Fuze and am having the same problem.&nbsp; This may be a dumb question but when you perform a hard reset like you described, does it erase the songs, pics, videos on the unit?

Thanks so much for helping,

Don

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**Author:** ![halonachos117](https://avatars.discourse-cdn.com/v4/letter/h/8e8cbc/32.png) [@halonachos117](https://forums.sandisk.com/u/halonachos117)\
**Post date:** [September 1, 2009, 3:12am UTC](https://forums.sandisk.com/t/sansa-fuze-frozen/39573/5 "2009-09-01T03:12:14Z")

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I wouldn’t say that “reset” is a good term to use.&nbsp; “Shutdown” would probably be more accurate.&nbsp; Holding the power switch only shuts the device down, even if it freezes, or refuses to shutdown the _usual_ way.