i had the same issue when i firmst got my fuze+ sandisk support advised me that it was a “low battery state” basically i was instructed to perform a reset (holding the power button for about 20 to 30 sec) then connect it to the computer. it did not turn on at this point and I was told to leave it connected to the computer for an hour and they would call me back. after about 20 mins the fuze turned on and showed a large empty battery which was red. after about 10 more mins it showed connected. when their support called me back an hour later the fuze was connected and charging. They told me that the fuze+ was in an extremely low battery state and to continue charging it for about 3 hours for a full charge. after that i have had no issues with it.
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