I know this is all over the forums and believe me, after trying Sandisk’s support I’ve scoured the entire internet and put into use every remedy available.
Here’s the deal. I have a brand new Sansa Fuze 4GB. After taking it from the packaging, I plug it into my desktop (Windows XP, SP2) computer and I get the “USB Device Not Recognized” message. I have tried every single USB port, including a self-powered USB hub.
I am the administrator on this computer and I have added myself as a “Net localgroup Administrators local service” - whatever the hell that means.
I have installed and reinstalled WMP 11 and the MTP porting kit. I have tried all fixes in MSC mode. I have tried all fixes on three separate computers, all running the same operating system - one was a laptop.
I have contacted SanDisk’s helpdesk and while their fixes were more in-depth than I’ve found on the internet, the results have not changed.
So, if anyone can help me. I don’t understand why this device is so full of bugs. I don’t understand why it can’t just work right out of the box as advertised. This is actually a Christmas gift for a friend, so the clock is ticking. I wanted to have this thing configured before unleashing it upon her. I’m sure whatever fixes get it up and running will have to be echoed on her computer!
