I have a 4Gb Sansa Fuze which is (of course) out of warranty. I have been enjoying its music for some time and have had absolutely no problems with it until two days ago when it ran out of battery. I left it in my car and the next day went to plug it in via USB to my computer. The sansa started with its typical “start up” display reading "Sandisk Sansa, followed shortly by a blue moving ring and the words “Connected”, followed about a second later by “Writing”, followed a second later by “Connected”. This is normal for my fuze (as far as I know). However, the problem comes with the battery logo in the bottom right corner of the display, which normally shows a small “lightning bolt” next to the battery and it shows the battery “filling up”. Now it only shows a blank white battery. There is no lightning bolt, and there is no charging of the battery.
I have attempted to view the sansa as a device via “My Computer”, and the Sync feature of Windows Media Player. Neither of these show that I have anything at all connected. The sansa updater also does not recognize that my Fuze is connected.
I know for a fact that the USB charger is not faulty, as I also own a second Sansa Fuze which connects flawlessly and was bought at the same time. I do not believe that it is the USB slot itself as I have changed the port to all the others and still have not had a change in the status of my (broken) sansa.
If it helps this is the computer that I am connecting to:
HP Pavilion m7580n
AMD Athlon 64 X2 Dual Core Processor 4400+
2GB DDR2 RAM 1.8 GHz
Windows XP Media Center Edition SP2
Thanks in advance for any assistance that can be given…
also, I would like to apologize if this has already been discussed (I read until my eyes hurt and could not find something similar).