For some reason my computer won’t recognize the MP3 player when I plug it into the computer, like it won’t show up on the screen or in my computers. It once did, then one day it just says the following when I plug it in “The USB Mass Storage Device is a Hi-Speed USB device and will function at reduced speed when plugged into a non-Hi-Speed port…” I have no idea what that means. On the MP3 player when it is plugged in, it says ‘Connected’ and looks like it’s charging but it’s not charging at all. I tried it with my sister’s computer and it shows up on ‘my computers’ and I can actually put and delete songs on it so I’m just confused, if anyone could help me. Please and thanks. My email is firstname.lastname@example.org
PS. I’ve tried almost everything. Or at least I thought I did.