Sansa Fuse

My children each recently received a Sansa Fuse for their birthdays and I’m using someone else’s computer to put music etc on them.  I ran into an issue with the sansa converter for movies and attempted to download and use this 4 times yesterday.  It ended up with viruses coming through with the converter, which freaked me out.  I supposedly got rid of them but wanted to find out what this code meant.  C:\ProgramFiles\SanDisk\Common\Bin\dmc.dll   It said it could not find this and it said something about the windows program being used, which I didn’t understand either.  Anyways, I would like to find a useable,  idiot friendly convertor for movies.  Isn’t an avi or dvd supposed to be made into a MPEG4 in order for a movie to dragged and dropped into the sansa video folder?  I guess I am confused as to what file type the sansa fuse takes…I’m very frustrated and children are like, haven’t you figured this out yet!  Ugg!!!   Thanks~

Check out this link below: 

http://forums.sandisk.com/sansa/board/message?board.id=smc&message.id=1577#M1577

For now, you must use the Sansa Media Converter in order to transfer them into something that will work (only SOME of the time).  You will probably have audio sync issues if your video is over 30 minutes long… then you will have to do additional steps… and practically spend many hours of getting it right.  

A new firmware is coming out that might fix a few issues and allow us to NOT use the SMC for videos…  Lets hope.

Brian 

@princess1 wrote:
My children each recently received a Sansa Fuse for their birthdays and I’m using someone else’s computer to put music etc on them.  I ran into an issue with the sansa converter for movies and attempted to download and use this 4 times yesterday.  It ended up with viruses coming through with the converter, which freaked me out.  I supposedly got rid of them but wanted to find out what this code meant.  C:\ProgramFiles\SanDisk\Common\Bin\dmc.dll   It said it could not find this and it said something about the windows program being used, which I didn’t understand either.  Anyways, I would like to find a useable,  idiot friendly convertor for movies.  Isn’t an avi or dvd supposed to be made into a MPEG4 in order for a movie to dragged and dropped into the sansa video folder?  I guess I am confused as to what file type the sansa fuse takes…I’m very frustrated and children are like, haven’t you figured this out yet!  Ugg!!!   Thanks~

The sad fact of the matter is that no such thing exists. SMC is very picky as is the fuze about what it plays and works with. SMC does not always work. What I can suggest is that you surf around this board, and look at some of the workarounds that people have found. Find one that you think you can do and try it see if it works. Also If you downloaded SMC from the Sansa site then there should be no virus, sometimes doing an update of your antivirus software can eliminate the bug that causes this. 

Thank you for your assistance however nobody said what this may be.  Does anyone know what this code means.  C:\ProgramFiles\SanDisk\Common\Bin\dmc.dll   It said it could not find this when I downloaded the converter and it said something about the windows program being used, which I didn’t understand. Don’t know if it meant it wasn’t valid?  Meaning the XP code on here?  Thanks~