I did the Firmware Update for my son’s Sansa. After doing so, it said to disconnect and turn it on to complete the process… I have done that continuously and each time it decides to start power-up the screen says “Firmware Update in Progress”. Half the time it doesn’t even respond when I try to turn it on. At that point, the only way to get it to turn on is to hold the power button for 30+. Any suggestions? Is there something I need to do to finalize the update?
Thank you in advance.