Sansa Firmware Thread


I have an sansa e 250 that dosn’t works right when i turn on the device it displays load main image failed switch to recovery mode, i try to update the firmware because the device wasn’t operating i do this several times and always have the same result

when i turn in to recovery mode the version folders has this information: 

Version Info: Product Rev.: PP5022AF-05.51-S301-01.01-S301.0.1.47-D

Base Code: 05.51-S301-01.01-S301.0.1.47-D

ODM Ver.: S301-01.01-S301.0.1.47-D

OEM Ver.: S301.0.1.47-D

Build Type: -D

Build Date: 2006.10.07

Build Number: (Build 169.31)

Version Info: Product Rev.: PP5022AF-05.51-S301-01.01-S301.0.1.47-DBase Code: 05.51-S301-01.01-S301.0.1.47-DODM Ver.: S301-01.01-S301.0.1.47-DOEM Ver.: S301.0.1.47-DBuild Type: -DBuild Date: 2006.10.07Build Number: (Build 169.31)

I don’t know what to do


I see that you can access the device in Recovery Mode.

Let’s try something different.  Download the following file: 1.00.12.  Connect your e200 in Recovery Mode, and run the executable file.  You will see a SanDisk splash screen on your computer, and the program will find the connected Sansa.

This application will install the base firmware on your device automatically.

Once it’s running (after the file transfers, slide the HOLD switch back to the normal position, so the Sansa will start once unplugged), your e200 will be running wiht the base firmware.

You can then upgrade this firmware to 01.02.24, the final version, following the manual installation instructions in the firmware thread.  The basic firmware is to get you running; it lacks featues like the custom EQ.

Let us know how it goes!


As for me,after reading this thread I’ll be heading for the manual procedure now. Thanks a lot hope its not late.

Is there a firware upgrade for the C150 still available today?

I think the portable media play should just plug in to USB.

i’m looking for help for my fathers’ e260

i start it up and it says it failed to load rockbox. i just reformatted it but still it won’t work. what firmware should i get??

thank you

There’s really no need for 3 identical posts in 3 different boards/threads here. In fact, it can be very confusing for both you and anyone else to try to follow and/or reply.

And as far as your question on firmware  . . . you posted this message in the Sansa Firmware Thread; if you go to the 1st post in this thread you’ll find firmware for all Sansa products. You want the one for either the e200v1 or e200v2. You should know which one you have.

i looked in the firmware thread but i can’t tell what model i have all i know is that it’s an e260

Can you start up the player normally? If so, go to Settings > Info and look at the top line. If it starts with an V01 you have a v1 model. If it starts with V03 you have a v2 model. Click the links for the correct version of firmwware for your player and follow the manual install instructions. Your player is an e260 so that means you have an e200 series player. The 60 indicates a 4GB model. The firmware is the same regardless of memory size. There are however 2 different hardware versions so that’s the need for the different firmwware versions.

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I start it and within 3 seconds some text flashes up and it dies

where can i find the c250 firmware? i see a “A” next to the version nomber!

Theres a link to the latest version for the c200v1 and c200v2 in the first post of this thread.

@maydad wrote:

where can i find the c250 firmware? i see a “A” next to the version nomber!

And the “A” just means it’s the American version. You will have to know whether you have a v1 or v2 model though, the firmware is different for each.

Is there a firmware update yet for the new Clip Sport?  I tried to install the Sansa Firmware updater (1.406 on Windows 7) and when it gets to the “Click the finish button when Windows recognizes your device”, clicking the finish button results in no action, the updater freezes.  

No. When it’s available, it will be posted both here in the Firmware thread and in the Clip Sport board.

Hi Tapeworm,

Nice work with your reply i’m a newbie but learnt how to go into recovery just by reading your post. I have my brother’s sansa e270 (I don’t know if it’s P, A, E or F, i don’t know how to check.) . When I connect it to the computer it says refreshing database and when it loads more than half it reboots, sometimes it writes something like  “locked, system shutdown” and it goes off.

Do you have any idea how I can fix this? Thanks

How do I know which version my Sansa e270 is?

Version Info: Product Rev.: PP5022AF-05.51-S301-02.24-S301.02.24A-D
Base Code: 05.51-S301-02.24-S301.02.24A-D
ODM Ver.: S301-02.24-S301.02.24A-D
OEM Ver.: S301.02.24A-D
Build Type: -D
Build Date: 2007.12.24
Build Number: (Build 32.10)

What does this signify?

You have a v1 device and (the latest) North American firmware installed.

Is there a way to fix the device for it to work again?

P.S - What shows the version and firmware of the device in the Version.txt? I didn’t see he letters you said would tell which region and version it is.