sansa express 2gb switches off straight after switch on

HELP!!! We bought this for my son. I downloaded new songs on the mp3 player and deleted the ones it came with. Left it charging until it said it was charged, and when we went to switch it on it said ‘building database’ then switched off.

Any clues what the hell is going on???

Hi

i got the same problem

have you try hard reset?  ( select and vol.+ )