Sansa express 2.0gb mp3 player won't install on Windows 7

Hello all,

Not sure if this question has been asked… I couldn’t find a related post. I bought a new laptop with windows 7, and when I plug in my sansa into the laptop windows is unable to install. I tried replugging back into my windows XP computer and it still connects / charges / transfers fine. Anyone have any ideas / tips ? Should I try updating the firmware ? Let me know what you guys have tried Thanks!

Try switching your USB mode on the player to MSC.