Sansa e200 grey screen with dark stripes

I have a problem where when i try to start up my Sansa e200 v1 it only shows a grey screen with dark stripes going downward.

I have not formatted it or something, i just tried to turn it on today and it didn’t work. Can someone please explain?


in that case the screen seems to be defective and there is nothing you can do since its a hardware defect. 

Try resetting it. With the player on, press & hold the power button down for 20-30 secs. It may shut off (screen goes dark) within just a couple secs, but continue to hold the button down for the full count. Release, then press the power button down momentarily as normal to start it up. With any luck, this is just a glitch that will be fixed by resetting. :wink: