I have a sansa connect. When I first got it last month, everything worked fine. The only problem I had was not being about to use the “to go” feature of the Sansa unit. This was my own fault as I signed up for the incorrect service initially (YMU instead of YMU to go). Several emails and a phone call to yahoo support later and I seem to be signed up correctly and to the correct service as verified when I log in to yahoo on my comp.
However, now my Sansa connect will no longer connect to yahoo at all. I keep getting the password request screen which I enter and have triple checked that it is my correct password (I am able to log into my account via a comp with the same pw). After several password entried the Sansa connect displays a message that my portable device limit has been reached. I only have one Sansa. My husband has his own with his own account which he is paying for. I fully intend to pay for my own account when my free trial is up on Nov 1st. However, I have never actually gotten a chance to enjoy the full free service as I have yet to be able to use the to go feature. Now my unit no longer connects to yahoo. Please advise.
I already have done the 20 sec power reset and the full factory reset via the settings menu. No luck.
Message Edited by tinak on 10-28-2007 04:26 PM