My kids just received two sansa clips for X-mas and both have froze on the scan disk welcome screen. I have tried to reset the devices by holding the on slide for over a minute. I have tried doing this from cold and plugged into the USB. I am running a Macbook pro G4 with USB 2.0. I have OSX 10.4.11. One of the units I was able to copy over about a gig of mp3’s then eject the device like all mac devices. I waited a good long time after the Icon was gone to unplug the device.
I plugged the devices into my sister’s Vista computer and they are not recognized either.
I feel like my sister was ripped off and lied to that the Sansa clip was cool to use on a Macintosh.
Any help would be great.
Help fix a sad X-mas