# sansa clip

**URL:** <https://forums.sandisk.com/t/sansa-clip/27755>\
**Category:** All other MP3 players\
**Created:** [April 28, 2011, 5:08am UTC](https://forums.sandisk.com/t/sansa-clip/27755 "2011-04-28T05:08:41Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![jamieson](https://avatars.discourse-cdn.com/v4/letter/j/48db29/32.png) [@jamieson](https://forums.sandisk.com/u/jamieson)\
**Post date:** [April 28, 2011, 6:56pm UTC](https://forums.sandisk.com/t/sansa-clip/27755/5 "2011-04-28T18:56:29Z")

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> @gtb wrote:

> my sansa clip when i turn it on shows the blue ring shows nothing on the screen then turns off, my computer recognizes it but i dont know where to go from here what should i do?

Sounds like a screen issue already. Check if reloading the [firmware](https://forums.sandisk.com/t/sansa-clip-firmware-update/46723) will work. If not, call [sanDisk Tech support](http://www.sandisk.com/sandisk-support/contact-us)

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