I need to know how to get a replacement for my Sansa clip. It was purchased through Amazon on 2.19.14.
It won’t turn on when not connected to the computer. It stays completely dead. It will turn on when connected, and it is recognized by the computer. I am able to transfer files when it is connected to the computer. As far as I know It has not been dropped or damaged.
Things I have tried.
I have tried to reset the player multiple times.
I have tried reformatting the player
I have plugged it into the charger and left it for over 2 days.
I have plugged it into the computer and left it .
Still as soon as I disconnect with the computer it goes completely dark.