# sansa clip volume

**URL:** <https://forums.sandisk.com/t/sansa-clip-volume/43661>\
**Category:** Sansa Clip  |  Clip+\
**Created:** [April 4, 2008, 8:47pm UTC](https://forums.sandisk.com/t/sansa-clip-volume/43661 "2008-04-04T20:47:56Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![bballchick32](https://avatars.discourse-cdn.com/v4/letter/b/bbe5ce/32.png) [@bballchick32](https://forums.sandisk.com/u/bballchick32)\
**Post date:** [April 4, 2008, 8:47pm UTC](https://forums.sandisk.com/t/sansa-clip-volume/43661/1 "2008-04-04T20:47:56Z")

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I just got a sansa clip yesterday, and the volume was fine when I first turned it on.&nbsp; But then a couple hours later, I turned it on again, and the volume even on the very lowest setting is really loud.&nbsp; I can’t figure out how to turn it down.&nbsp; Someone help me!

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**Author:** ![jay\_dee63](https://avatars.discourse-cdn.com/v4/letter/j/8491ac/32.png) [@jay\_dee63](https://forums.sandisk.com/u/jay_dee63)\
**Post date:** [April 5, 2008, 12:12am UTC](https://forums.sandisk.com/t/sansa-clip-volume/43661/2 "2008-04-05T00:12:00Z")

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Make sure you have version 20 firmware installed.

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**Author:** ![bballchick32](https://avatars.discourse-cdn.com/v4/letter/b/bbe5ce/32.png) [@bballchick32](https://forums.sandisk.com/u/bballchick32)\
**Post date:** [April 5, 2008, 4:50pm UTC](https://forums.sandisk.com/t/sansa-clip-volume/43661/3 "2008-04-05T16:50:00Z")

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should that have already been installed when I bought it? or should i take the thing back?

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**Author:** ![bballchick32](https://avatars.discourse-cdn.com/v4/letter/b/bbe5ce/32.png) [@bballchick32](https://forums.sandisk.com/u/bballchick32)\
**Post date:** [April 5, 2008, 10:51pm UTC](https://forums.sandisk.com/t/sansa-clip-volume/43661/5 "2008-04-05T22:51:50Z")

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I followed the directions but my version is still 1.01.18 or something like that.&nbsp; Do I do it right?&nbsp; Here’s what I did.

1. Extract the file for the US

2. Save to a folder on my computer

3. Drag and drop file onto folder under “Internal Memory” on Sansa Clip

4. Disconnect Sansa Clip

5. Turn off power

6. Turn power back on

7. Verify under “System Info” which version it is

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**Author:** ![neutron\_bob](https://avatars.discourse-cdn.com/v4/letter/n/bbe5ce/32.png) [@neutron\_bob](https://forums.sandisk.com/u/neutron_bob)\
**Post date:** [April 6, 2008, 1:04am UTC](https://forums.sandisk.com/t/sansa-clip-volume/43661/6 "2008-04-06T01:04:16Z")

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Here’s the difference:&nbsp;

1. _Double click_ the Internal Memory to open it up (files will be visible, this is MTP mode).

2. As you drag and drop the **m300a.bin** file to this folder view, _be sure it transfers_ there.

3. As you disconnect the Clip, “Firmware Upgrade in Progress” will display on the Clip, confirming that the process is complete.&nbsp;

Continue as you described, checking the loaded firmware version.

Yay!

Bob &nbsp;:smileyvery-happy:&nbsp;

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**Author:** ![bballchick32](https://avatars.discourse-cdn.com/v4/letter/b/bbe5ce/32.png) [@bballchick32](https://forums.sandisk.com/u/bballchick32)\
**Post date:** [April 6, 2008, 2:52pm UTC](https://forums.sandisk.com/t/sansa-clip-volume/43661/7 "2008-04-06T14:52:24Z")

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it did transfer there, but when i unplug it, it doesn’t do anything.

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**Author:** ![bballchick32](https://avatars.discourse-cdn.com/v4/letter/b/bbe5ce/32.png) [@bballchick32](https://forums.sandisk.com/u/bballchick32)\
**Post date:** [April 6, 2008, 10:50pm UTC](https://forums.sandisk.com/t/sansa-clip-volume/43661/9 "2008-04-06T22:50:56Z")

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what’s MSC mode?

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**Author:** ![bballchick32](https://avatars.discourse-cdn.com/v4/letter/b/bbe5ce/32.png) [@bballchick32](https://forums.sandisk.com/u/bballchick32)\
**Post date:** [April 8, 2008, 4:23pm UTC](https://forums.sandisk.com/t/sansa-clip-volume/43661/11 "2008-04-08T16:23:57Z")

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ok i tried it in MSC mode, and it still didn’t work.&nbsp; Where exactly do you drag the clip01.01.20a folder?

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**Author:** ![bballchick32](https://avatars.discourse-cdn.com/v4/letter/b/bbe5ce/32.png) [@bballchick32](https://forums.sandisk.com/u/bballchick32)\
**Post date:** [April 8, 2008, 4:54pm UTC](https://forums.sandisk.com/t/sansa-clip-volume/43661/13 "2008-04-08T16:54:00Z")

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never mind.&nbsp; I finally figured it out.&nbsp; Thanks for your help!