Sansa clip+ not recognized by computer

I plug my Sansa clip+ into the computer USB port, a Dell, Windows XP system, but the sansa unit does not appear. It also is not listed in Windows Explorer.

What can be done to make the computer recognize the sansa clip+ ?

Thank you.

Try different USB ports and/or switch your player to MSC mode (Settings > System Settings > USB Mode)

@jnecoh wrote:

I plug my Sansa clip+ into the computer USB port, a Dell, Windows XP system, but the sansa unit does not appear. It also is not listed in Windows Explorer.

 

What can be done to make the computer recognize the sansa clip+ ?

 

Thank you.

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