# Sansa Clip Locked

**URL:** <https://forums.sandisk.com/t/sansa-clip-locked/46458>\
**Category:** Sansa Clip  |  Clip+\
**Created:** [February 14, 2010, 6:14pm UTC](https://forums.sandisk.com/t/sansa-clip-locked/46458 "2010-02-14T18:14:45Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![drparker65](https://avatars.discourse-cdn.com/v4/letter/d/b782af/32.png) [@drparker65](https://forums.sandisk.com/u/drparker65)\
**Post date:** [February 14, 2010, 6:14pm UTC](https://forums.sandisk.com/t/sansa-clip-locked/46458/1 "2010-02-14T18:14:45Z")

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When I tried to play my clip I noticed the Locked Icon on the display screen.&nbsp; I never use the lock feature and have tried numerous times&nbsp; to unlock it.&nbsp; I am unable to do anything except turn it off.&nbsp; Is there a fix or a way to retore it to its original state?&nbsp; I have already completed a firmware update several times.

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**Author:** ![microsansa](https://avatars.discourse-cdn.com/v4/letter/m/58f4c7/32.png) [@microsansa](https://forums.sandisk.com/u/microsansa)\
**Post date:** [February 14, 2010, 8:12pm UTC](https://forums.sandisk.com/t/sansa-clip-locked/46458/2 "2010-02-14T20:12:21Z")

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The Sansa **Clip** ’s lock function is enabled by sliding the power switch down until the orange dot is visible, past the center position.&nbsp; Check if your switch is in the center rest position.

The Sansa **Clip+** has a different arrangement, since power is controlled via a pushbutton.&nbsp; If this is your device, press and hold the **home** button for about two seconds.

_µsansa_

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**Author:** ![drparker65](https://avatars.discourse-cdn.com/v4/letter/d/b782af/32.png) [@drparker65](https://forums.sandisk.com/u/drparker65)\
**Post date:** [February 15, 2010, 2:23pm UTC](https://forums.sandisk.com/t/sansa-clip-locked/46458/3 "2010-02-15T14:23:25Z")

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It is not in the locked position.&nbsp; I’ve tried holding it for 20 seconds like I’ve seen as a resolution for other problems.&nbsp; I’ve all tried to format it.&nbsp; I can get it to play for a while immediately after disconnecting from my PC and holding the power and center buttons.&nbsp; I tried to let the battery run down, but it quits playing and shuts itself off.

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**Author:** ![summerlove](https://avatars.discourse-cdn.com/v4/letter/s/a9adbd/32.png) [@summerlove](https://forums.sandisk.com/u/summerlove)\
**Post date:** [February 15, 2010, 4:11pm UTC](https://forums.sandisk.com/t/sansa-clip-locked/46458/4 "2010-02-15T16:11:18Z")

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Did it format?&nbsp; You said you tried.&nbsp; Format it from your pc.&nbsp; Is this a clip or a clip+ by the way?

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**Author:** ![drparker65](https://avatars.discourse-cdn.com/v4/letter/d/b782af/32.png) [@drparker65](https://forums.sandisk.com/u/drparker65)\
**Post date:** [February 15, 2010, 4:40pm UTC](https://forums.sandisk.com/t/sansa-clip-locked/46458/5 "2010-02-15T16:40:36Z")

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It did format but it is still locked.&nbsp; It is the clip