Sansa Clip Jam - Bugs i found so far

After a month of using this mp3 player I have found some bugs here. So let’s get started:

Let’s play any song, put it on pause and rewind/forward it a little bit. There is a high chance that player will show that the song is playing, but it isn’t, because we put it on pause before rewinding/forwarding. So the sound is gone.

Fix- force restart

Let’s play any song, go to “sports” category and put the timer on (for example for 5 mins), go back to music screen and turn off the mp3 player. Turn it on after 5 minutes, when the timer time is over. The player will freeze and the music and timer sound will be stuck.

Fix- force restart

Let’s go to music -> songs -> press shuffle.

Now go to music -> songs -> select any song

Press menu button and you will see that shuffle is turned on, but it actually isn’t (UI bug?)

Note that this happened for me only few times. Plus it’s just a minor bug, because it doesn’t crash the player like others (so I guess there is no need to worry about it)

Don’t know why, but player freezes when it tries to play this file http://www58.zippyshare.com/v/XGHgn7dx/file.html

I hope i explained clearly enough. English is not my first language, so sorry for grammar. If it is not clear enough, I can add screenshots/videos/sound samples if you need.

Hope I helped.

P.S. quick suggestion: would be nice if there would be a confirmation window for clearing GO list. There is no fun when you want to play the last song in the list and you just accidentaly clear it.

Another way to resolve your discovery #1.

Let’s play any song, put it on pause and rewind/forward it a little bit. There is a high chance that player will show that the song is playing, but it isn’t, because we put it on pause before rewinding/forwarding. So the sound is gone.

    Fix- force restart

-> Maybe try changing the volume Up or Down by 2 clicks.

Here are a few comments about your recent discoveries.

One way to resolve your discovery #1.

       Let’s play any song, put it on pause and rewind/forward it a little bit. There is a high chance that player will show that the song is playing, but it isn’t, because we put it on pause before rewinding/forwarding. So the sound is gone.

      Fix- force restart

  -> Maybe try changing the volume Up or Down by 2 clicks.

Here is a link to a discussion of your discovery #4 

Don’t know why, but player freezes when it tries to play this file http://www58.zippyshare.com/v/XGHgn7dx/file.html

-> The Clip Jam will not reliably play m4a files encoded by FFmpeg

    http://forums.sandisk.com/t5/SanDisk-Clip-Jam/Clip-Jam-won-t-play-my-aac-m4a-files/td-p/350868

Here are a few comments about your recent discoveries.

One way to resolve your discovery #1.

       Let’s play any song, put it on pause and rewind/forward it a little bit. There is a high chance that player will show that the song is playing, but it isn’t, because we put it on pause before rewinding/forwarding. So the sound is gone.

      Fix- force restart

  -> Maybe try changing the volume Up or Down by 2 clicks.

Clarifications for your discovery #3

     Let’s go to Music -> Songs -> press Shuffle.  

->In my experience, Music -> Songs -> Shuffle will be only active for the current Music mode session. 

   (The option menu shows shuffle = Off.)

    Now go to Music -> Songs -> Select any song. __ 

    Press menu button and you will see that shuffle is turned on, but it actually isn’t (UI bug?)

->In my experience, there are 2 ways to turn Shuffle On that will stick across all Music mode sessions.

          (1) Settings -> Music Options -> Shuffle = On.  

OR:    (2) Music -> Songs -> Select a song to play -> Option Menu -> Shuffle = On.

AND, the the fixed Shuffle can be turned off using one of these menu selections. 

About your discovery #4 

Don’t know why, but player freezes when it tries to play this file http://www58.zippyshare.com/v/XGHgn7dx/file.html

-> The Clip Jam will not reliably play m4a files encoded by FFmpeg. 

    http://forums.sandisk.com/t5/SanDisk-Clip-Jam/Clip-Jam-won-t-play-my-aac-m4a-files/td-p/350868

About your discovery #4 

Don’t know why, but player freezes when it tries to play this file http://www58.zippyshare.com/v/XGHgn7dx/file.html

-> The Clip Jam will not reliably play m4a files encoded by FFmpeg. 

    http://forums.sandisk.com/t5/SanDisk-Clip-Jam/Clip-Jam-won-t-play-my-aac-m4a-files/td-p/350868

 

The file won’t play because it isn’t AAC, it’s ALAC.

~$ mediainfo "new - mail.m4a" General Complete name : new - mail.m4a Format : MPEG-4 Format profile : Apple audio with iTunes info Codec ID : M4A File size : 167 KiB Duration : 3s 437ms Overall bit rate mode : Variable Overall bit rate : 399 Kbps Audio ID : 1 Format : ALAC Codec ID : alac Codec ID/Info : Apple Lossless Audio Codec Duration : 3s 437ms Source duration : 3s 396ms Source\_Duration\_LastFrame : -41ms Bit rate mode : Variable Bit rate : 397 Kbps Channel(s) : 2 channels Sampling rate : 44.1 KHz Bit depth : 16 bits Stream size : 167 KiB (100%) Source stream size : 167 KiB (100%) Language : English mdhd\_Duration : 3437
=======================================================
**SanDisk Clip Sport/Jam supported audio/music formats**
  AA (audible)
  AAC
  FLAC (16 bit)
  MP3
  Ogg Vorbis
  WAV
  WMA (DRM free)

=======================================================

  About your discovery #4 

Don’t know why, but player freezes when it tries to play this file…

 

The file won’t play because it isn’t AAC, it’s ALAC.

~$ mediainfo “new - mail.m4a” General Complete name : new - mail.m4a Format : MPEG-4 Format profile : Apple audio with iTunes info Codec ID : M4A File size : 167 KiB Duration : 3s 437ms Overall bit rate mode : Variable Overall bit rate : 399 Kbps Audio ID : 1 Format : ALAC Codec ID : alac Codec ID/Info : Apple Lossless Audio Codec Duration : 3s 437ms Source duration : 3s 396ms Source_Duration_LastFrame : -41ms Bit rate mode : Variable Bit rate : 397 Kbps Channel(s) : 2 channels Sampling rate : 44.1 KHz Bit depth : 16 bits Stream size : 167 KiB (100%) Source stream size : 167 KiB (100%) Language : English mdhd_Duration : 3437

=======================================================
SanDisk Clip Sport/Jam supported audio/music formats
  AA (audible)
  AAC
  FLAC (16 bit)
  MP3
  Ogg Vorbis
  WAV
  WMA (DRM free)

=======================================================