# Sansa Clip help please?

**URL:** <https://forums.sandisk.com/t/sansa-clip-help-please/45644>\
**Category:** Sansa Clip  |  Clip+\
**Created:** [May 16, 2009, 8:43pm UTC](https://forums.sandisk.com/t/sansa-clip-help-please/45644 "2009-05-16T20:43:33Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![sadroses](https://avatars.discourse-cdn.com/v4/letter/s/a5b964/32.png) [@sadroses](https://forums.sandisk.com/u/sadroses)\
**Post date:** [May 16, 2009, 8:43pm UTC](https://forums.sandisk.com/t/sansa-clip-help-please/45644/1 "2009-05-16T20:43:33Z")

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My 2GB Clip has 784 gb of songs on it, and will not allow me to add more. It says: ‘Cannot copy Seether-Broken: The directory or file cannot be created’. I’ve tried formatting it by pc, formatting it throught the mp3 player’s menu, doing an error check, defragmenting it. I once deleted the folders and other things and then it allowed me to add several more songs only then when I tried to play it the screen said, please free 30 mb. I saw a thread saying to perform a disc check after this kind of message, so I did that again but it didn’t work this time either. I just removed a few songs and then it was happy again (back at seven-eighty-something mb) It used to work beautifully, but my pc went through a ■■■■ stage and all of a sudden it wouldn’t admit the clip’s connected. After many attempts at everything (during this time when I connected it to other pcs, it did get acknowledged) including formatting it, the pc did give me the pop-up window of which action to take- but only “media player” and “no action” were there. Upon opening ‘my computer’, the player never appeared at all. I could only open it in media player, which never works properly- I add a couple of songs there but the player says ‘no songs’. Yesterday I discovered ‘USB modes’ and tried MSC mode, which allowed me to finally open in a folder again. I joyfully selected all the songs I want on, but it just won’t let me add more than around 780 mb. I’m desperate, please help. Orah

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**Author:** ![neutron\_bob](https://avatars.discourse-cdn.com/v4/letter/n/bbe5ce/32.png) [@neutron\_bob](https://forums.sandisk.com/u/neutron_bob)\
**Post date:** [May 19, 2009, 1:17am UTC](https://forums.sandisk.com/t/sansa-clip-help-please/45644/2 "2009-05-19T01:17:53Z")

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If you have copies of the music on the host PC, I’d simply format the device using its built-in Format command:

Settings \> Format \> Yes.

Then reload your freshly cleared Clip.&nbsp; Oh, and never defragment a flash-based device, as this messes up the _wear leveling_ system used to extend the life of your flash memory.&nbsp; Defragmenting was designed to optimize sequential (rotating) data storage and access.&nbsp; It isn’t necessary for a bank of flash memory, as we have no moving parts, only electrons.

Bob&nbsp; 😛