I have been using sansa clip 4 gb nearly for more than a year without any problems.
But it happened yesterday that my device stopped responding.
To start the device each time i need to reset it by holding the power button and menu button. ( Thanks to the forum for this info)
Also everytime “Refresh Database” happened.
Then I tried the following steps:
- I formatted the device using the menu option provided.
- I formatted the device using the Windows XP formatting.
- I switched on the device and went to system info function. It showed zero music files but the memory says still they are occupied.(Used space is in some GBs).
- Also the problem didnt get resolved.
To add on, I downloaded the 01.01.35 firmware
and when i tried to copy into the root folderit says permission denied.
Please help me out. Thanks in advance