Actually, I think the door is still open, “as time permits.”
@miikerman wrote:
Actually, I think the door is still open, “as time permits.”
The squeaky wheel gets the oil. Hopefully they will fix this before this follows them around and haunts them.
@niko_sama wrote:
@miikerman wrote:
Actually, I think the door is still open, “as time permits.”
The squeaky wheel gets the oil. Hopefully they will fix this before this follows them around and haunts them.
correct me you think I’m wrong, but sansafix’s statment on march 19th (on behalf of Sansa) that there would be a fix to the pitch problem, while ‘specifically addressing’ this exact problem, and then Sansa absolutely reneging on that statement via a 'reevaluation months later could be a ‘breach of contract’ ( CORRECTION: promissory-estoppel) I am thinking this wouldn’t be a difficult suit to win and I know just the lawyer to file for me. What SanDisk needs to do is credit the msrp of the clip and apply it to a purchase of a clip+ if such problem has been remedied.( Correction: credit the purchase price of the clip and IF they have marketing brains, apply it toward a clip+)
btw, how fast is the clip v2? I see mention of v1 being .7%… <<<ANYONE?
Message Edited by hakujin on 10-11-2009 08:36 AM
Indeed! That’s just what we need! How about this enthusiastic solicitor as a prime choice for the man to write some useful code for the Sansa, rather than yet another patently useless legal brief. As you can see, he is quite comfortable with electronic devices already.
I haven’t met a lawyer who knows much about technology, much less legal matters involving it.
My heartfelt recommendation is to brew some coffee, pop those earbuds on, and relax a bit.
Bob :smileyvery-happy:
With all due respect, Bob, the first paragraph of your post seems a bit uncalled for.
As to the second paragraph, and again with all due respect, then you haven’t met many good technology lawyers.
IMHO. And now, to that cup of coffee …
With all due respect, Bob, then you haven’t met many good technology lawyers.
;) And now, to that cup of coffee …
@hakujin wrote:
correct me you think I’m wrong, but sansafix’s statment on march 19th (on behalf of Sansa) that there would be a fix to the pitch problem, while ‘specifically addressing’ this exact problem, and then Sansa absolutely reneging on that statement via a 'reevaluation months later is a breach of contract. I am thinking this wouldn’t be a difficult suit to win and I know just the lawyer to file for me. What SanDisk needs to do is credit the msrp of the clip and apply it to a purchase of a clip+ if such problem has been remedied.
btw, how fast is the clip v2? I see mention of v1 being .7%…
Message Edited by hakujin on 10-10-2009 03:32 PM
ROTFL!!!
Sansafix never said which Clip would be fixed! He probably could not reveal the in development Clip+ at the time.
So you’re going to hire a lawyer for a credit to buy another player? Don’t think it’s going to be very cost effective!
And the useless babble rambles on…
Still LOL!!!
It was posted in the original Clip forum, concerning the original Clip firmware–presumably, then, it was for the original Clip …
…
It was posted in the original Clip forum, concerning the original Clip firmware–presumably, then, it was for the original Clip …
Yep, and when the Clip+ got into developement, the Clip got the axe…and the rest is history.
@14124all wrote:
Yep, and when the Clip+ got into developement, the Clip got the axe…and the rest is history.
You’re absolutely right. Everyone should stop this nonsense about lawsuits, etc, and just deal with the player as is, or, as SanDisk themselves said, buy something else.
actuall bob, plenty do; heck, to be an intellecutal property lawyer usually requires an undergrad in science, but it’s moot since I’m not talking about a technology related issue, but a breach of contract. CORRECTION: promissory estoppel
So in essence, you’re telling us you don’t know many lawyers and not a single one that has any technological exp. Thanks for the info, I appreciate it.
Also, it doesn’t seem plausible that anyone is going to write code to fix the problem this late in the game, I don’t see why you or anyone else would suggest it as a viable solution…
Message Edited by hakujin on 10-11-2009 08:33 AM
@14124all wrote:
ROTFL!!!
Sansafix never said which Clip would be fixed! He probably could not reveal the in development Clip+ at the time.
So you’re going to hire a lawyer for a credit to buy another player? Don’t think it’s going to be very cost effective!
And the useless babble rambles on…
Still LOL!!!
Are you really rolling on the floor laughing? Because if so, i would say you are VERY easily amused… People file more mundane lawsuits all the time.
As pointed out by Sansaconcern, Sansafix said:
On 19 March this year, SanDisk employee Sansafix said here:
Pitch issue fix is feasible and will be in the next planned update, likely within 2 - 3 months.
Now they’ve reneged. If in a class action lawsuit (for those affected by the pitch problem), they (SanDisk) couldn’t remedy the pitch problem, then they should provide (if they had a good marketing dept), an equivalent player that doesn’t have pitch problem. Seems simple… Why even muddy the issue with technological complexities (not you but previous comment). It’s not anything technlogoical that prevented this. Sansafix said it was feasible. Others have said it might take a few hours to a day. As others have attested, it’s a marketing/cost issue, and a pretty meager one at that.
Anyway in hind sight, this wouldn’t be a breach of contract case per se, but ‘promissory estoppel’
For example, if someone here were to have purchased the device, in this clase a sansa clip, and relied on the post by sansafix that the specific problem they have concern with would be fixed, then that should satisify this variable, EASILY, and Sansa should provide refund of device.I don’t know if a class action could be applied to this but I see no reason why not, so long as each person in that class action, can satifactorily prove they purchased the device based on Sansafix’s statement that it would be remedied. Perhaps a receipt of the purchase date, relative to the initial comment.
Anybody that cares about the problem, have a link to his specific comment? Please post it and/or take a screenshot and share it.
Insofar as the implication that he meant the clip+, I don’t think that hamhanded argument wouldn’t be favored in court.
And I never said anything about ‘hiring anyone’. You presume too much… and yes, we do seem to be afflicted with ‘useless babble’ here…
Edit: Hmmm… I can’t seem to find any post by sansafix. Am I overlooking or did slotmonsta take them over or board administrator delete them? I think I remember a mention that Sansafix is no logner with sandisk, but I’m sure some of you who spend a great deal more time here are probably aware of his status and/or lack of posts. Nevertheless, there’s enough replies here, even starting on page 1, to satisfactorily prove that a fix was in progress to the pitch problem at the time the last firmware was put out, despite what ever house cleaning may or may not be at play here.
No need to debbie-down, I’m only here to help those that care, not debate the merits of whether you think Sansa does an adequate job.
Message Edited by hakujin on 10-11-2009 08:56 AM
Actually, I find this whole issue very amusing. I’m having a blast with it!
Thanks for the opening argument Perry. I’d like to call up Hamilton Berger for the defense.
<GRIN> This is a real nailbiter of an episode!
BTW Perry, your services are needed over at the View Forum. View buyers are the ones who really got burned.
Message Edited by 14124all on 10-11-2009 11:31 AM
easily amused indeed… maybe you’re spending a little toooo much time here or perhaps this is simply your way of over compensation?
Message Edited by hakujin on 10-11-2009 12:05 PM
Yep,nope,maybe. Just looking at the funny side of an issue that I (and many others) feel is no big deal.
I’ve just been through and converted my entire MP3 collection to 48KHz. Problem solved.
Seriously, what’s so hard about doing that? Why are so many people digging their claws in and threatening to buy another player/brand etc?I really doubt Sandisk will care if you do this. All you’re doing it costing yourself money, or risking making an a** of yourself by insisting that you get a refund for having been sold a ‘fundamentally flawed player’. I highly doubt your average salesman at any electronics store would have a clue what you’re talking about.
Business seldom rewards those who use an older product and always prefers customers to be using the latest model. I see no reason why MP3 players should be any different. Personally, I don’t particularly like this model of working, but I can see why it has prevailed.
By converting my MP3s from 44KHz to 48KHz I probably have endured a slight loss in audio quality. Can I hear it? No. It is as noticeable as the slow-down? No.
Besides, if it’s a big deal I’ll just re-rip the important albums off CD again. Work, yes. But it costs me as much money as a new firmware download, and a heck of a lot less than a new player.
@greaneyr wrote:
I’ve just been through and converted my entire MP3 collection to 48KHz. Problem solved.
Seriously, what’s so hard about doing that? Why are so many people digging their claws in and threatening to buy another player/brand etc?I really doubt Sandisk will care if you do this. All you’re doing it costing yourself money, or risking making an a** of yourself by insisting that you get a refund for having been sold a ‘fundamentally flawed player’. I highly doubt your average salesman at any electronics store would have a clue what you’re talking about.
Business seldom rewards those who use an older product and always prefers customers to be using the latest model. I see no reason why MP3 players should be any different. Personally, I don’t particularly like this model of working, but I can see why it has prevailed.
By converting my MP3s from 44KHz to 48KHz I probably have endured a slight loss in audio quality. Can I hear it? No. It is as noticeable as the slow-down? No.
Besides, if it’s a big deal I’ll just re-rip the important albums off CD again. Work, yes. But it costs me as much money as a new firmware download, and a heck of a lot less than a new player.
If you call that fixing your problem, o.k. I call it unecessarily resampling a collectiona and degrading audio quality. Heck of a lot less than a new player? Hardly, these players are relatively cheap and the hours that would be required to re-rip my collection would be obscenely asinine. Honestly, if it bothered me, I’d just purchase a new player before something so drastic. But maybe you have small collection… anyway I digress. I suggested a refund in the context of a very specific and credible reason, in the context of the law. I doubt an average salesman would have a clue either, but why are you putting down the salesman? You’re basically just saying that salesman are ignorant to the issue. Ummm… o.k., we agree. Point?
I believe it’s o.k. to feel wronged, particularly if you purchased this device with the presumption that this problem would be solved. And there is recourse if you did, but it required a little bit of work. Heck, I bet for these people, a simple letter to SanDisk customer relations along with a complaint to the BBB would provide an adequate solution.
@14124all wrote:
Actually, I find this whole issue very amusing. I’m having a blast with it!
Yea, it is rather amusing. I haven’t participated much here in the last several months, and this useless debate is still going on. I love all the “engineers” with “perfect ears” that insist a sub-$100 device should have the same technical quality as audio gear costing thousands of times more. But hey, let them do their “scientific” tests which, while interesting to a small degree, serve no purpose but to prove their total lack of a meaningful life. I don’t recall Sandisk ever guaranteeing the accuracy of the speed/pitch of anything, much less every possible combination of ripping conditions. Let them sue, though, and line the pockets of more attorneys and clog up the legal system with yet another frivilous lawsuit. Oh, but right, it’s the principle of the whole thing, isn’t it? Amazing.
As for me, I got over the “wow” factor of any Sansa player long ago, and moved on to other brands. I only came back recently to find out if there’s updated Fuze firmware so I can sell it off. If they make a 16GB Clip+, I may look into it, but I won’t cry if they don’t. And I certainly won’t sue if it plays .01% too slow.
