Given the title, many of the posts in this thread are going to be about a firmware update for the Clip. If you don’t enjoy reading such posts… well, you saw the sign on the door…
Well, see, that’s the thing. I didn’t see any such sign on the door. This is one of the threads I monitor here because I’m interested in “Firmware Updates,” not rending of garments, beating of breasts, analysis of capitalism and corporate profit-making, name-calling, personal attacks and general noise-making and mopery.
I appreciate the prompt help I got from folks here when I first got my Clip and had questions; I’m happy with the product when taking into account previous firmware support and overall value for price paid; I’ll continue to put in my two cents if the spirit moves me when people pitch and moan. YMMV
That’s my story and I’m sticking to it. Cheers.
*smiles* So are you moaning about people who are bitching and moaning? LOL.
Forum works best when everyone has freedom to post whats important to them, even your viewpoint. The people posting here are here with a good purpose. To request Sansa to release a fix concerning a sound quality issue. They aren’t evil, they are trying to better the product.
I’m not trying to intimidate you from posting, but I notice there are many people that post here that moan about people who bitch and moan, maybe they think its their duty to decide what is worthy to post here. Personally I think we should respect other people and allow them to post and not tell them that they are cluttering up a forum thread with things you personally don’t wish to be bothered with. No one here owns this forum so feel free to post what is important to you. >.< LOL.
Enjoy your product and be happy knowing that many improvements to the Sansa Clip came by way of customers requests on this forum through the bitching and moaning process.
In my opinion, Sound quality issues like the pitch variance, should be something Sansa should step up and take care. Here is why I believe this:
I’m sure a music company wouldn’t sell a musical instrument that couldn’t play in tune. Sure people could play it. Most wouldn’t even know its out of tune. But when you hear the original song with the reproduced one its noticeable. When you hear a competitor’s product spec is 20 times better than Sansa’s product you want them to address the issue. Sansa knows how to fix it. Its already been noted that it can be done without a noticeable effect in battery power. I’ve perfomed serveral battery tests on 3 Sansa clips. Customers will never notice a less than 3% battery power difference. My clips get around 20 hours playtime with 128k encoded mp3s and 15-17 hours with V2 encoded mp3s.
I’m confident Sansa will step-up and make the right decision and fix this sound quality issue. This is the type of issue that gives manufacturers a black eye. They built a reputation surrounding the clip’s ARM processor and benefited by reviews that boasting its superior sound quality (even if it was 20 cents off pitch). This reputation of the Clip benefited them, it differentiated their product from the competition. The problem is this quality issue won’t go away, they never do, and concerned sansas customers will notice how Sansa goes about handling this issue. They will be measured by it, and this issues will follow onto new products such as the clip+. Reviewers will be smarter and examine this issue as well, they will be measured against the competition and this issue will be debated endlessly.
In my opinion, It would be a move in the wrong direction not to fix this. Will I lose sleep over this issue? No obviously not. But I do think this quality issue won’t go away, I just hope Sansa fixes it now , rather than later. Restore customers faith in their products quality, and bring their quality specs up to match their competitors.
I enjoy black friday shopping at best buy and the clip was a great value for the price. And I thought Sansa had great sound quality, but now im disolusioned looking at the specs. 19-20 cents off pitch vs <1 cent off on the Ipod. Humans pitch detection kicks in around 5 cents. This means I may not notice it, but if I listen to the original reproduction vs the clips reproduction I will hear the difference. We know it can be fixed. It’s just a matter of Sansa getting it fixed.
I am not impressed with Sansas last communications and thinking it was a bad business decision, how hard is it to fix the firmware. It’s allowing me to feel that Sansa is making second rate decisions concerning the clip’s quality and performance. I am pro clip, but this news is disconcerting and i’m starting to open my eyes and look at new products, something I haven’t done in along while. I was content to stick with my Clip’s. Who knows, maybe I will find something I like better. Specs may not be detected by your customers Sansa, But measureing up to your competition is important. Please fix this.
Edited for grammer and some spelling >< i suck at english >.>
Message Edited by niko_sama on 09-26-2009 05:02 AM