What bothers me after reading everything about the pitch issue, is at one time Sansa Engineers looked at the issue and had reduced the pitch deviation to less than a few cents. That tells me it is fixable. And why did it never get released? Is it because Sansa Engineering and Management can’t get their facts straight? Were the right people in that meeting ? The ones who worked on it before or were those engineers part of the group that got displaced? I really think Sansa took the easy way out on this, and I hope customers don’t allow that to happen. If there was a fix what happened to it ? Sansafix gave detailed information about how much of an improvement they could accomplish, I really dough he would have given this detailed info if they had not done the work.
I hope Sansa reconsiders their decision on this. It’s making the management there look uninformed and not in touch with the history of the issue and the work that was already done. Either that or they need to provide the exact details of the engineering trade offs. It wouldn’t be the first time management made an uninformed decision in hopes that the issue would just disappear and underestimate how loud thier customers can be. If you had the fix before what happened to it? Why Sansa?
Please bang the drums till we get more details from Sansa regarding this issue. And don’t let them take the easy way out. If Sansa wants to make a second rate product they are making the right decisions about this issue. Please Sansa don’t take the easy way out when you already had a fix for this.
Good news, We have reduced the pitch error by one order of magnitude with little to no effect on battery life (<3%).
The optimization will be included in the next firmware release due out this quarter.
We have optimized for 44Khz and the pitch error is < 0.14%
For all other samples rates its <0.18%
Message Edited by sansafix on 02-19-2009 08:37 AM
Message Edited by niko_sama on 09-24-2009 09:41 AM
Message Edited by niko_sama on 09-24-2009 09:47 AM