Sansa Clip+ Firmware Update 01.02.18

The Sandisk Updater haven’t worked for me with my Clip+ players at all. I get an installation failed everytime, running win 7. I guess im not alone?

@djchristian wrote:

The Sandisk Updater haven’t worked for me with my Clip+ players at all. I get an installation failed everytime, running win 7. I guess im not alone?

 

Why not just update manually? It will take less time than installing the Updater and waiting for it to perform the update.

After update firmware from 01.02.16f to 01.02.18 my PC not reconize player and show the message “one of yours devices have failure but system not rconize it”. WTF? My system is WinXP (before update everything was OK).

@robert_pl wrote:

After update firmware from 01.02.16f to 01.02.18 my PC not reconize player and show the message “one of yours devices have failure but system not rconize it”. WTF? My system is WinXP (before update everything was OK).

Updating the firmware will revert the player back to the default Auto Defect USB connection mode. Chances are, you had it in MSC mode before which is why it worked. Try going into Settings > System Settings > USB Mode and changing it to MSC.

Tapeworm Thanks! for advice. It`s works for me but with one exception: I must switch off player after change USB mode (without this i still got error message).

Hi guys…

I just want to inform that, by my recent experience, this new firmware has som problems playing .FLAC files, which the .15 and .16 didn’t.

When I just received my Sansa Clip+ I ripped one of my cds and put it in… all perfect. It came with the 01.02.15 firmware, and then, the same day I updated the 01.02.18 firmware manually. All i listen is FLAC, so I continue to rip my cds using EAC for perfect tagging. Suddenly the sansa got frozen at track 5 on one of the albums, and after experimenting with different rip methods just the untagged rips were rid of this problem. Some more albums with all their tags continued to frozen at track 5 or 6, always those at those numbers.

Yesterday, tired of it, I downgraded the Sansa to 01.02.15, and then listen to a copule of those same troubled albums and NO FROZEN SANSA… it flowed perfectly. I originally thought It was the USB MODE, but no. It was the  01.02.18 firmware  itself. It has problems with FLAC files on tagged albums or something. The funny thing is that the problem is either with track 5 or 6 at first, not before them, at least with me. When one of those tracks ends, the Sansa player freezes or reboot itself.

I re upgraded the unit to  01.02.18 firmware  and presented the probem again, then I downgraded to  01.02.15  again and no problem, then upgraded to  01.02.16 and  no problem. I let my sansa in the .16 firmware from now on.

One thing got my attention: with the . 15  and . 16  firmwares, the sansa does not freez, but there is one “click” sound at the end of either one of those same “troubled” tracks (5 and 6 track of the albums) that caused the sansa to frozen on the  01.02.18 firmware. 

 

PD:  there has been some other reported problems about this issue. Here es one from a couple of months:

Clip+ update 10218 problem with .flac files ?

jpar

08-17-2012 08:19 AM

Hello,

I have updated to .18 from .16. Since I have had  problems with some .flac files. The clip freezes and I have to restart again.I have returned to .16 and everything seems all right

 

Although I don’t fo FLAC, thanks for posting this advice.

Although I don’t do FLAC, thanks for posting this advice.

Well… I uploaded the tracks that caused my sansa to froze. As you can see I’m a big film music fan hehe…

hope someone find it useful…

http://www.mediafire.com/?7222zaab84ajy5a

Maybe It’s just me but after manually installing this firmware the transfer rate became very slow, more than 10 times slower than before: around 150-200KB/s (memory mass mode)

I have followed the instructions, but when I remove the Clip+ from the computer, the update does not start.

@greg_brown wrote:

I have followed the instructions, but when I remove the Clip+ from the computer, the update does not start.

Did you make sure to “extract” the downloaded .zip file? The file after extraction should have a .bin extenision. This is what you drop in the root directory on the player.

After unplugging from your computer, the unit might shut off. When you press the power button again to restart it, it will perform the f/w update.

hi, i recently tried using Rockbox but didnt like it so i tried switching back to the original firmware. i downloaded the latest version, formatted my player and tried installing it manually following the instructions. when i disconnect however it is saying file not found and plug usb cable. when i connect the player it the says Bootloader USB mode. can anyone help please? EDITED to say i did extract the file and it does read.bin

Some remnants of Rockbox are still there. Did you use the Rockbox Utility to un-install RB, or manually delete the .rockbox folder? How exactly did you format the player? That should have deleted it (and all your music as well), Are you sure you’re using the correct firmware for your player?

So do I really need to remove rockbox and all files on player in order to update Original Firmware? (mine is still 01.02.16A.)

I ask because I don’t see a root directory…I just dropped it directly into the device.

Hi, I’ve just updated my Sansa Clip + firmware from 1.01.16 (I think) to 1.02.18 and the ‘Volume’ choice for Normal or High setting under the System Settings had disappeared. The volume output now appears to have defaulted to the normal level which isn’t sufficient for my general use. I had mine set to High previously but now have no ability to change it. Why is this? Can I restore this setting/feature?

Owen 

@elliso wrote:

Hi, I’ve just updated my Sansa Clip + firmware from 1.01.16 (I think) to 1.02.18 and the ‘Volume’ choice for Normal or High setting under the System Settings had disappeared. The volume output now appears to have defaulted to the normal level which isn’t sufficient for my general use. I had mine set to High previously but now have no ability to change it. Why is this? Can I restore this setting/feature?

 

Owen 

When you update the firmware, the player will ask you to select your Region. If you chose Europe , there is a gov’t. mandated volume restriction imposed. To get around it, use the option Reset Factory Settings. It will ask you for your Region again. This time choose North America or Rest Of World. Your High volume setting will then be back. :smiley:

Common hanging/restarting while replaying mp3s. Definitely not recommended upgrade for me…

It’s not tag problem, as my files are not tagged, and previous firmware (16) was not hanging on them.

And the files are of formats supported by the Clips (e.g. mp3), right?

@temp wrote:

Common hanging/restarting while replaying mp3s. Definitely not recommended upgrade for me…

 

It’s not tag problem, as my files are not tagged, and previous firmware (16) was not hanging on them.

I can’t imagine why this is happening, but you can always revert back to the .16 f/w version if you want. This latest update really doesn’t fix much and several known issues still exist. I for example, am still running the .15 version. Sometimes newer isn’t always better, and unless the newer updates offer me some sort of fix that I’m having problems with, or some enhancement that I want or would benefit from, I really don’t see the need to update.

And I have ZERO problems with the .15 version. :wink: