# Sansa Clip firmware remove

**URL:** <https://forums.sandisk.com/t/sansa-clip-firmware-remove/48918>\
**Category:** Sansa Clip  |  Clip+\
**Created:** [April 18, 2012, 7:16am UTC](https://forums.sandisk.com/t/sansa-clip-firmware-remove/48918 "2012-04-18T07:16:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![indeys](https://avatars.discourse-cdn.com/v4/letter/i/3bc359/32.png) [@indeys](https://forums.sandisk.com/u/indeys)\
**Post date:** [April 18, 2012, 7:16am UTC](https://forums.sandisk.com/t/sansa-clip-firmware-remove/48918/1 "2012-04-18T07:16:49Z")

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Hy,

I have a problem with my sansa clip. I installed the new firmware (V02.01.35F),after have got problems with the EQ,and volumen is lower than before. So, I want install the older firmware,but I don’t know,how can do this.  
I need help!  
Thanks!

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**Author:** ![tapeworm](https://avatars.discourse-cdn.com/v4/letter/t/ea5d25/32.png) [@tapeworm](https://forums.sandisk.com/u/tapeworm)\
**Post date:** [April 18, 2012, 3:26pm UTC](https://forums.sandisk.com/t/sansa-clip-firmware-remove/48918/2 "2012-04-18T15:26:41Z")

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Di you select Europe as your Region after updating the firmware? There is a mandatory volume cap in place for that area. Reset your Factory Settings (or Defaults) and select North America if you’re in the US, or Rest Of World if you’re not. Your Volume (High/Normal) setting will be back and your EQ will work again.