Sansa Clip doesn't Start on pc only H

fabi · March 25, 2011, 9:56pm

Hello :D, sorry for my bad english i’m German and 15, i can speak english jut a little bit.

Also, My Sansa Clip+ has died suddenly, after that I could not start it.

So I connect it to my Computer, but then come only H whit 0 Bytes.

I tried a Update whit Sansa Updater, but it doesn’t find my Sansa Clip+.

What do I do now?

jamieson · March 25, 2011, 10:19pm

have you tried holding the power switch up for about a minute?

fabi · March 25, 2011, 10:23pm

yes

fabi · March 25, 2011, 10:29pm

miikerman · March 26, 2011, 5:41am

Can you format the Clip under its settings?

Can you format the Clip using your computer?

Can you run an error check (chkdsk) on the Clip using your computer (right click on the Clip drive, choose Properties, and then look for the error checking option)?

jamieson · March 26, 2011, 6:04am

If the suggestions above fails, contact SanDisk tech support for your region.

SanDisk Tech Support

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